metalplex customer service23 Apr metalplex customer service
General customers can get the free standard shipping service with a valid coupon. Its light weight and was super easy to hang. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Beautiful picture of wolf. They havent shipped the missing item yet. My husband accentuated it by framing it in to match our house siding and trim. It was packaged well, but still got slightly bent at one end during the shipment. As soon as my husband puts it up I will send a picture. No communication, no tracking updates. METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. Ive been a steel fabricator for 40 years and what we received looks like crap. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. Very pleased with how it turned out! Claim your profile to access Trustpilots free business tools and connect with customers. Came with everything needed to hang. Absolutely LOVE the Mt. Black. Developer Tools Creator Studio. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Great craftsmanship, well made and reasonably priced. Definitely recommend. Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. Going to put this on my outside deck area. Looks great on our stairs, great against the white shiplap. Perfect adddition to my office space. Feb 17, 2023. Overall, Im extremely satisfied and would purchase again! Escalation to live agent support is available to customers with an active Arlo service plan or trial. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. We will definitely make more purchases in the future. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Got this for some contrast to all the dark wood and steel. My address sign came so much better than I expected. It looks beautiful above my coat rack. As a member of MetalPlex, you can enjoy even greater discounts. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. I wish I had read this before I placed my order. From $249.99 $265.99. Obviously a scam. Companies can ask for reviews via automatic invitations. It may need some improvements. Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Put it between cardboard pieces and tape it well so it can't come out. Same as everyone. Call again, takes 5 calls over 2 days to get in touch with someone. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. We love it in our bedroom! Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! When it arrived, it was broke. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. Nice extra touch! Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. This is the 12 inch. There was a delay in shipping but it arrived eventually and is worth the wait. Our log cabin is being completed one room at a time. Customer service was a pain in the a** to deal with, would not issue a return or refund. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Lovely work. However, if this is the website you were trying to find information on, we are happy to provide you with a non-bias review and rank. It appears to be similar to metalmaybe foam sandwiched by thin slices of metal.? We use express shipping which typically takes 2-3 days once shipped. You can choose our standard version or add optional LED lighting. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Would order again! When I received my $130 product, it's more like dirty $20 piece of cardboard and not the metal product they misleading advertise. The mountain scenery fits in our laundry room perfectly!! packing it came in was very secure too for a big piece. Claim your profile to access Trustpilots free business tools and connect with customers. I felt they could have communicated the status on our project better than they did. 2 weeks go by, no communication, no tracking number. (Glacier National Park, model). It took a very long time to receive our E,. Yvonne M. Great product. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be (Mountains above Boise) I can see other purchases in my future. I just want to say thank you so much! This is either a serious lack of quality control, or just laziness. I have it wrapped and ready to give as an anniversary gift.. MetalPlex was amazing to work with! Perfect I love it so much and super fast delivery. They are light and airy and make a good focal point in my boho styled home. Customer Stories Resources Open Source GitHub Sponsors. Just give me my money back. I can only assume this site and their products are a total scam. The buyer is responsible for return shipping fees and a full refund will be issued. When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. Customer service was great. We absolutely love it. -****. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Refunds will be charged back to the original form of payment used We work hard searching on the web, so you don't have to. Looks great on wall. While the paragraph above may substantiate metal-plex.coms business, there is a chance their activities may expand beyond that. Absolutely love this piece. Got this today and put it up in just a few min. The simple design is what made me fall in love with this! Need to talk to a representative? Free shipping. You can track your order from the USPS official website. MetalPlex has a custom order option and the company likes to make a custom order that is most suitable for you! Their website states that orders will be shipped within 5-7 business days of receipt. Told us they would have the missing item shipped out asap. They look great and were easy to install. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Id rate your customer service a 1 on a scale of 1-10 and that's being generous. Incognis results were verified by our team and are trustworthy. Customer service was awesome and took care of the order until we were happy. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Shipping was a little slow but certainly was worth the wait! I ended up having to file a dispute with my credit card company. The pieces are scratched up. Metalplex Pvt. . AMAZING - perfect custom design. I tried emailing and calling, no response to my email and their phone line is just a message machine. On the second piece - no issues and were happy we gave them a second chance. Moose Alternative - Metal Wall Art. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. Thank you! We bought 2 of these for our duplex trailside ski chalets in Michigan. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". This is the 12 inch. If I could give 6 stars, I would. But when I contacted customer support they responded quickly and reassured me it was on its was. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Perfect center piece for our fireplace. Start Chat Now. Love it. When you contact them they say it should go out "this week" but doesn't. However, we will work with the buyer to come to some sort of resolution. If I need another metal sign I would definitely come back! Custom design team was super easy to communicate with to get a custom sign made. The Coupon of MetalPlex can save you money when buying Cellphones. Customers can definitely save lots of money with the help of Usa.coupert.com! I am giving them a single star since giving them no stars isn't an option. Highly recommend!! Is metal-plex.com a scam? We've been asked over and over again what are the most effective ways to stay safe online. My husband and I love this in our new home! It came with a plate with my name on it in the same weird metal foam sandwich. Thank you! If you want to return the product, you must process it within 30 days from the date of receipt of the package. Took a while to ship, but it is a busy time. Perfect house numbers for our lake house. If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. Love the LED variety of colors from cool to warm to fit any mood. . I ordered another piece already !! "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. Super fast service too! on Facebook, Share After having billed my account on 2.4.2022 the product had not been shipped as of 3.6.2022. Metalplex was super responsive to questions and created a great custom sign for me. These are perfect. In order to cover their delay mistake. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. Were happy to answer any questions you have or provide you with an estimate. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! Thank you for clarifying which side is the back side & for the extra gift of the name plate! All of the company's metal prints are handmade in the Orange County of the California. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Customer service was great and the order was packaged well and i am absolutely happy with my order. Well worth the wait! I recommend not doing any business with the company. We want you to feel 100% happy with your purchase. They look great! I am going on three weeks since I ordered my product and still no delivery. You will not have to return the misspelled item. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. The website says "no hassle" returns. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Your experience matters. I will definitely purchase from Metalplex again. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Thank you!!! I would say I'm satisfied as I ordered another design from you! We use express shipping which typically takes 2-3 days once shipped. Thank you so much for making something to complete my wall! Metalplex is an office furniture developer and manufacturer company. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. If you love the outdoors - BUY IT! Please share your experience, as well. I wish I had read the reviews before ordering. I put it by my soaker tub. on WhatsApp. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! Good size. Shasta. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Surfshark has a super powerful antivirus program. 1, Report #1485959. It is pretty much (2) metal with semi-soft material in between that makes it more thick. Find out how we combat fake reviews. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. It was such an awesome surprise. Throughout the years, we have established a reputation of integrity with our high quality . Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. Love MetalPlex Customer Service too!! Very light weight. Misha could not have been more helpful. I will be cancelling this order right now with my credit card company. In-store collection available within 1 to 7 business days. A wonderful piece and customer service! Instantly impressed and even more so when my item arrived. I love it! I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. Light weight, and had to use wall adhesives as described to hang since we got the smaller version. Great communicators as the item was being made then shipped. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. There are no refunds for customized products where the buyer misspelled the personalization. Out of Stock. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. This organization is not BBB accredited. They create a mailing label but never send the product. Was very impressed with the craftsmanship of the product and how lightweight it is! Great quality! Call again, takes 5 calls over 2 days to get in touch with someone. As a matter of policy, BBB does not endorse any product, service or business. The communication about the process and shipping was excellent. on Reddit, Share I will probably use it as a nameplate at work. This is exactly what I needed in my room to hang above my bed. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I was able to find something very similar on Amazon anyway. It's already been shipped and I can't wait till it arrives! Highly recommend. Visit website Looks great and great quality. Are you just about to make a purchase online? The customer service was outstanding.. very good communication. The craftsmanship is perfect and very detailed and it is also lightweight. Great product. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. Beautiful piece! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Access Support from the Arlo App. MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. Would recommend and use again! Email Address. It looks like a wall decal it's so thin! Love this! Don't just take our word for it, ask our 50,000+ customers! It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. A+ customer service! Perfect! Ordered the elements in the round shape. So happy i did! Love these mountains. oh funny, seeing the comment below, I got the same email from "*****". Great company to do business with. See Terms of Use. Get free shipping and 60-day returns by the ways of becoming a member. It looks like metal when you look at it up on the wall. I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. I was able to straighten it out though and as you can see it looks great! It has worked perfectly and everyone thinks its very attractive..Thank You. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. The customer will be automatically refunded through the original payment method. I couldn't wait to send it to them and they loved it!!! excellent craftsmanship. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. Took a few days to ship out but worth the weight. I am updating my bathroom and believe me, I will be back to order a few more things from you. 3 Piece Geometric Mountains Wall Dcor Set. It is also an important way to save money. Here are 8 tips for writing great reviews. Looks great and great quality. Please continue to check your tracking number for updates. Love the product and it is exactly what is promised on the companies website page. We do accept returns in the first 30 days after your purchase. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Who Is MetalPlex? If you are looking for a different size or color please don't hesitate to contact us. by Metalplex. If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Niceeee, I wish I had gotten a bigger size tho. Got this today and put it up in just a few min. Loved the mountain art from MetalPlex. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Furthermore, it is important that the battery life is long. Item shipped on time and arrived in good condition. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. Of the 12, one came in broken. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases They havent shipped the missing item yet. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Love this art in my husbands Real Estate office. I have purchased numerous pieces from this artist and love them all. Margaret Pederson, Great customer service as I made a change after placing order. So I saw this sign and decided to give it a try cause my number is 805 #B. It's a Christmas present so it will be awhile. Its much lighter in weight than expected which is a good thing. Here is why you should get it now: Awesome, right? Joining their email list is another way to stay up to date on the newest Metalplex . An amazing work of art that I'm super pleased with. Thanks for the great product. It came with pins to hold the items up on the wall. We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. Anyone can write a Trustpilot review. Horrible, horrible, horrible. Extremely happy with this purchase! They are planning on shipping out a replacement item. Next-day and Express delivery options also available. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. Love this piece. I was upset when it arrived, it was bent from shipping. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. will go good with the other grey in my room. It took us such a long time to decide what to put above our TV & these were perfect. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. It goes against our guidelines to offer incentives for reviews. We love our mountain wall art! Your email address will not be published. Anyone can write a Trustpilot review. Took a while to arrive but it was worth the wait. Matt was great with getting my questions answered. Moving into a new place and i am so excited to get this up! Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. 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